EVA Airways Corporation (pronounced as three letters: /ˌiːviːˈeɪ ˈɛər, ˈiːvə -/; Chinese: 長榮航空) (TWSE: 2618), of which "EVA" stands for Evergreen Airways, is a Taiwanese international airline based at Taoyuan International Airport near Taipei, Taiwan, operating passenger and dedicated cargo services to over 40 international destinations in Asia, Australia, Europe, and North America. EVA Air is largely privately owned and flies a fully international route network. It is a 5-star airline, rated by Skytrax. It is the second largest Taiwanese airline (after China Airlines). EVA Air is headquartered in Luzhu, Taoyuan City, Taiwan. The company slogan is "Sharing the World, Flying Together" (分享世界,比翼雙飛).
Since its founding in 1989 as an affiliate of shipping conglomerate Evergreen Group, EVA Air has expanded to include air cargo, airline catering, ground handling, and aviation engineering services. Its cargo arm, EVA Air Cargo, links with the Evergreen worldwide shipping network on sea and land. Its domestic and regional subsidiary, UNI Air, operates a medium and short-haul network to destinations in Taiwan, Macau and China with its main hub in Kaohsiung, Taiwan. As of January 2018, EVA Air is the 15th safest airline in the world, with no hull losses, accidents, or fatalities since its establishment.
EVA Air operates a mixed fleet of Airbus and Boeing aircraft, with Airbus A330, Airbus A321, Boeing 777, Boeing 787, and ATR 72 (operated by UNI Air) airliners primarily used on passenger routes, along with Boeing 777 freighter aircraft used on cargo routes. The airline was one of the first carriers to introduce the Premium Economy class (previously called Elite Class by EVA Air), which it debuted in 1991.
In September 1988, during the 20th anniversary celebration of Evergreen Marine Corporation's founding, company chairman Chang Yung-fa announced his company's intentions to establish Taiwan's first private international airline. The opportunity to create a major Taiwanese airline had just arisen following a decision by the Taiwanese government to liberalise the country's air transportation system. Government requirements still mandated global experience and financial capital requirements for any company seeking permission to initiate international airline service from Taiwan.
Upon receipt of regulatory approval, EVA Airways Corporation was formally established in March 1989. The airline was originally to be called Evergreen Airways, however this was deemed too similar to the unrelated Evergreen International cargo airline. In October 1989, the newly formed EVA Airways Corporation placed a US$3.6 billion order for 26 aircraft from Boeing and McDonnell Douglas, including Boeing 747-400 and MD-11 airliners.
Operations began on 1 July 1991 with a small fleet of Boeing 767-300ER aircraft featuring business and economy class seating. Initial destinations from Taipei were Bangkok, Seoul, Jakarta, Singapore, and Kuala Lumpur. By the end of the year, the EVA Air network had expanded to include additional cities in East Asia and its first European destination, Vienna. First year revenues reached US$40 million.
In 1992, EVA Air received the first of its Boeing 747-400 aircraft on order, and launched its premium economy class, "Economy Deluxe", on its 747 transpacific flights to Los Angeles, beginning in December of that year. EVA Air's premium economy cabin was the first in the world featured a wider 2-4-2 abreast configuration, legrests, individual seatback video, and enhanced meal services. EVA Air's Economy Deluxe cabin (later renamed "Evergreen Deluxe" and "Elite Class") proved popular with the traveling public. For international services, EVA Air's 747s were configured with 104 premium economy seats as part of a 370-seat, four-class cabin, in addition to first, business and economy classes. In 1993, EVA Air added flights to Seattle, New York, Bangkok and Vienna with the Boeing 747-400.
By 1994, EVA Air was providing regular service to 22 destinations worldwide, and carrying over 3 million passengers annually. In 1995, the airline posted its first profit on revenues of US$1.05 billion, one year ahead of schedule. Internationally, EVA Air's rapid expansion and increased passenger volume was boosted by its safety record, in contrast to its primary competitor, China Airlines. In addition to receiving IOSA (IATA Operational Safety Audit) certification, EVA Air in 1997 achieved simultaneous official ISO 9002 certification in the areas of Passenger, Cargo, and Maintenance Services.
Dedicated EVA Air Cargo operations began in April 1995, with the first weekly McDonnell Douglas MD-11 freighter flights to Taipei, Singapore, Penang, San Francisco, New York, and Los Angeles. EVA Air Cargo's fleet was expanded to five freighters by the end of the year. Previously, EVA Air Cargo operations mainly relied on passenger aircraft cargo space.
In the mid–1990s, EVA Air expanded into the domestic Taiwan market by acquiring shares in Makung International Airlines, followed by Great China Airlines and Taiwan Airways. On 1 July 1998, all three carriers, as well as EVA's existing domestic operations, merged under the UNI Air title. UNI Air became EVA Air's domestic intra-Taiwanese subsidiary, operating short haul flights out of its base in Kaohsiung, Taiwan's southern port and second-largest city.
In 2000, EVA Air embarked on its first major long-haul fleet renewal. The airline became one of the launch customers for the Boeing 777-300ER, ordering four aircraft plus eight options. At the same time, the airline placed three orders for the Boeing 777-200LR. In January 2001, EVA Air ordered its first Airbus aircraft, the A330-200. The Boeing 777 aircraft were intended for United States and European services, while the Airbus A330 aircraft were intended for regional Asian routes.
In 2001, EVA Air began listing public stock offerings on the Taiwan Stock Exchange. Initially, one percent of the company's shares was offered over-the-counter, with one-quarter held by parent company Evergreen Marine Corporation and EVA Air employees, respectively. In 2002, EVA Air underwent internal corporate reforms, with staff reductions and streamlined management. This culminated a process which had begun in 1997, when the Asian financial crisis began affecting profitability. The 2002–2003 SARS contagion also affected passenger traffic for medium-haul flights in Southeast Asia, while long-haul flights to North America, Japan, and Europe were less affected.
In 2004, EVA Air converted its remaining eight options for Boeing 777-300ERs into firm orders. The first Boeing 777-300ER entered service as EVA Air's new flagship aircraft in July 2005. With the arrival of its new Boeing 777s, EVA Air launched a comprehensive revamp of its cabins, introducing lie-flat seats in its new Premium Laurel business class cabin, and upgrading its premium economy product to the new Elite Class cabin. The airline's A330s were introduced with two-class Premium Laurel and Economy cabins. In December 2005, EVA Air and its associated divisions had 5,098 employees, and the airline's network spanned 40 passenger destinations worldwide, with additional cargo destinations.
In 2007, EVA Air announced a nonstop Taipei to New York (Newark Liberty International Airport) service, to be operated with its new long-range Boeing 777-300ERs. At the same time, the airline withdrew passenger service from Taipei to Paris. On 31 October 2008, EVA Air announced a resumption of Taipei to Paris service with twice-weekly passenger flights beginning 21 January 2009. In 2008, the airline also announced the suspension of services to Auckland. The carrier also prepared to increase direct flights to China, after initiating weekly charter flights in July 2008 following changes to the Three Links travel agreements.
For the 2007–2008 period, EVA Air coped with a 34% surge in fuel prices, which contributed to a US$61.2 million 2007 loss. In August 2008, EVA Air reported a second quarterly loss due to increased fuel costs. In response, the airline implemented cost-saving measures, including flight schedule reductions and fee increases. In early 2008, EVA Air's business office in El Segundo, California, announced a major staff reduction, with over half the staff advised that they would no longer be employed by May 2008. Functions performed by those local staff were shifted to Taiwan by half, such as the reservation center.
EVA Air carried 6.2 million passengers in 2007, and employed 4,800 staff members as of April 2008. The carrier returned to profitability in the first quarter of 2009, with a US$5.9 million net gain. In August 2010, EVA Air was named one of the top 10 international airlines in Travel+Leisure's World's Best Awards.
In March 2010, EVA Air began services to Toronto. In November 2010, EVA Air began nonstop flights connecting the inner-city Taipei Songshan and Tokyo Haneda airports. In 2010, Chang Kuo-wei, son of Chang Yung-fa, returned to serve as EVA Air's president, and the carrier recorded increased sales and yearly profits. In early 2011, the carrier announced that it had applied for airline alliance membership with Star Alliance, and later that year clarified that it was in talks to join either Oneworld or Star Alliance by 2013. In June 2011, the carrier began nonstop flights from Taipei to Guam, and in October 2011 the carrier announced nonstop service from New York (JFK) to Taipei.
On 27 March 2012, EVA Air announced that it would join Star Alliance in 2013. On 24 September 2012 EVA Air signed a partnership with Amadeus IT Group Altéa suite for its Altéa Revenue Management system. On 18 June 2013, EVA Air became a full member of Star Alliance.
In October 2014, EVA Air announced its intention to expand its North American network by adding new routes to Houston in 2015 and Chicago in 2016, along with expanding 55 flights per week to 63 flights per week to North America.
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