Wow Air, stylized as WOW air, was an Icelandic ultra low-cost carrier operating between 2012 and 2019. The airline was headquartered in ReykjavĆk and based at KeflavĆk International Airport. It flew between Iceland and the rest of Europe and North America, and also flew to India as part of a wider plan to expand in Asia. The airline abruptly ceased operations on 28 March 2019, when its operating company WOW air hf. went out of business. The airline's assets were acquired by United States-based holding company USAerospace Associates, which announced in 2019 and 2020 that it intends to relaunch the airline under the same brand.
Iceland's geographic position has made it an attractive stopover point for flights across the Atlantic. In the 1960s, flag carrier Icelandair established a stopover scheme to encourage tourism that continues to this day. Icelandic Airlines, also known as LoftleiĆ°ir and remembered by the nicknames "Hippie Airline" and "Hippie Express", also used this approach along with a number of expense-lowering measures to become one of the first low-cost transatlantic carriers before it merged to form Icelandair. The collapse of the krĆ³na due to the Icelandic financial crisis in 2008 and the publicity brought by the 2010 eruption of Eyjafjallajƶkull to its natural features led to a significant rise in tourism there.
Wow Air was founded by Icelandic entrepreneur SkĆŗli Mogensen, who previously had an extensive business background largely in technology and telecoms in Iceland, Europe, and North America. The sole owner of Wow Air was Titan, an investment company owned by Mogensen, who was the company CEO and sat on the five-person board of directors. Mogensen cited a gap in the low-cost aviation market with regards to Iceland, and aimed to make it a major international transit point, repeatedly stating throughout that airline's history that he wanted Iceland to become "the Dubai of the north". According to him, the airline's name was chosen to signify his feelings toward Iceland and also because it reads "MOM" when the letters are turned upside down. Booking was opened 24 November 2011, with the airline planning to serve 12 destinations in Europe upon its operational launch the next summer.
The airline's first service, from KeflavĆk to Paris Charles de Gaulle, was flown on 31 May 2012. In October 2012, Wow Air acquired Iceland Express's operations and network. Iceland Express operated to several destinations in Europe and North America using leased equipment. At the end of October 2012, following the acquisition of its operations, flights to Gatwick and Copenhagen saw frequency increases, services to Berlin, Kaunas (which was later dropped again), Salzburg and Warsaw had begun.
The airline carried over 400,000 passengers in 2013 and reached its one millionth passenger in December 2014.
From 2015, Wow Air started expanding into North America, serving first the U.S., then Canada starting in May 2016. Flights to Los Angeles and San Francisco began in June 2016 using two Airbus A330-300 planes leased from Air Europa. Wow Air's annual passenger capacity more than doubled in 2016 to over 1.6 million, from approximately 740,000 in 2015.
In 2017, Wow Air was accused of spreading false claims through churnalism, after several media outlets reported its claim that it would fly passengers from London Stansted to New York for £99, which it said was below cost. A flight leg priced at £99 was only available as part of a significantly more expensive return flight.
Despite a 58% increase in revenue from the past year, Wow Air experienced a loss in 2017 after two profitable years. Although a contemporary analysis from the Aviation Week Network pinned the results on overexpansion, the airline didn't relent, reaching a high of 36 destinations in its network by 2018. Third quarter results that year showed a similar pattern, with increased revenues being counteracted by a larger loss margin. These issues were compounded by an increasing reputation for poor customer service. On 5 November 2018, it was announced that Icelandair Group, the holding company of rival carrier Icelandair, would acquire the entire share capital of Wow Air, subject to shareholder approval; the two airlines would continue to operate under separate names. Together, Icelandair and Wow Air have a share of around 3.8% of the transatlantic market.
On 27 November 2018, Wow Air announced that it had returned four aircraft to their lessors as a sale and lease back offer fell through and the company's financial situation worsened due to stricter demands by suppliers and contractors. The four returned aircraft (two Airbus A320s and two A330s) are owned by the same company that was supposed to deliver four Airbus A330neos to Wow Air. On 29 November, Icelandair abandoned its takeover plans as the pre-conditions of the shareholders meeting were unlikely to be met.
The same day, Indigo Partners, which has stakes in several ultra low-cost carriers, reached a preliminary agreement to buy Wow Air. Shortly after, Wow Air announced major adjustments to its operations: the staff was reduced by 360 down to about 1,000, a further five aircraft (four Airbus A321s and the remaining A330) were to be phased out and the A330neos ordered would be cancelled.
Wow Air thus ended its routes to Delhi, Los Angeles, San Francisco (which was seasonal) and Vancouver (which was to be introduced as a seasonal route in 2019).
In January 2019, Wow Air disclosed that Indigo's investment would initially correspond to a 49% shareholding, with the option to increase at a later date. However, by March 2019, Indigo Partners withdrew its investment proposal and Wow Air briefly but unsuccessfully resumed talks with Icelandair Group, but after Icelandair examined WOW's finances, they quickly dismissed the proposals. On 25 March 2019, the day after talks with Icelandair ceased, several Wow Air flights were cancelled, fueling speculation as to the airline's fate. The airline attributed the cancellations to a technical failure and its knock-on effects, although two planes were immobilised after being repossessed by the lessor.
On 26 March 2019, Wow Air announced the conversion of bonds into equity and ongoing discussions with bondholders to secure the company's sustainability. The following day, the company postponed all flights scheduled for 28 March "until documentation with all parties involved have been finalised."
On 28 March 2019, Wow Air announced that it was ceasing operations. All flights were cancelled and thousands of stranded passengers were advised to book flights with other airlines. The founder of the company, SkĆŗli Mogensen, has spoken of a possible resurrection of the airline with a new, slow-growth business plan, if he receives the $40 million he needs. He plans to re-launch the company with 5 brand new Airbus A321neos. Wow Air's website has since been taken down and replaced by a static update page.
Due to the market share of Wow Air on the Icelandic air travel market, the airline's bankruptcy caused some disruption in the travel plans of multiple expected visitors. The loss of flights harmed Iceland's tourism and fishing-dependent economy and caused an increase in unemployment; the airline previously delivered over one fourth of all visitors to Iceland, and its failure caused tourist visits to drop 16 percent overall and 20 percent from the United States, prompting a decline in vacation home and hotel construction.
In July 2019, former Wow Air executives announced their intention to form a new airline, tentatively named WAB air ("We Are Back"), aiming to operate six aircraft to 14 destinations across Europe and the US. In November 2019, WAB air was renamed as PLAY. In May 2021, the airline announced the registration of its air operator's certificate, as well as the acquisition of its first A321neo aircraft. The company opened routes between Iceland and seven European destinations starting on 24 June 2021.
In September 2019, USAerospace Associates chairman Michele Ballarin announced that the company had acquired Wow Air's assets and would launch flights in October 2019 between Washington Dulles International Airport and Iceland using a United States air operator's certificate, claiming that US$85 million would be spent to operate two aircraft initially, with plans to expand to 10–12 in the near future. Both Airbus and Boeing aircraft would be used and the airline would offer both passenger and cargo service. However, no firm inaugural service date was announced, neither Dulles nor KeflavĆk airport would confirm that arrangements had been made to use airport facilities, and no application for an air operator's certificate had been filed with the United States Department of Transportation, although observers conceded that the company could begin flights under an existing airline's certificate. That October, USAerospace Associates said it would start ticket sales in November and flights in December, but no schedules nor destinations were announced. On 28 October, an airline spokesperson said that Wow Air would initially transport cargo only, but intended to "eventually" offer passenger service to mainland Europe.
On 28 February 2020, Wow Air announced on social media that it would be "landing soon in Rome and Sicily" and commencing passenger and cargo operations "in the very near future". WOW Italy would be a part of "WOW World". Giuseppe Cataldo would be the director of the Italian entity.
In November 2020, in an interview with RĆV, Ballarin (now calling herself Michele Roosevelt Edwards) claimed the new WOW would launch flights from KeflavĆk, Dulles, Logan International Airport, Miami International Airport, Newark Liberty International Airport and Dallas/Fort Worth International Airport in early to mid-2021, including domestic flights in the U.S., but airport officials contacted by RĆV would not confirm this. Roosevelt Edwards said the airline was obtaining ten Airbus A321s, two of which had already been delivered and were being painted, but no evidence of this was provided. Despite previously claiming the venture was "fully financed", she said that Wow had yet to complete financing arrangements. Roosevelt Edwards' lawyer in Iceland told RĆV that the Icelandic staff hired in 2020 no longer worked for the company, and that the airline's headquarters would not be in Iceland, but did not disclose the intended location.
Before March 2019, Wow Air had operated services to a total of 20 year-round and 6 seasonal destinations in Europe, the U.S., Canada, and the Middle East from its base at KeflavĆk International Airport.
At the time of bankruptcy and cessation of operations on 28 March 2019, the airline operated an all-Airbus fleet consisting of the following aircraft:
Wow Air had retired the following aircraft types prior to its shutdown:
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